Bespoke solutions from conception to installation
With over 70 years experience, we provide a complete solution to managing your project from start to finish. We're ready to handle your request.
Step 1: Contact Us
Whether you want to maximise your storage space, upgrade your production area or create additional office space, Welco will assist you through the entire process – from concept to installation, providing you with a completed project.
Call us now on 0800 954 9001. Your initial contact will be with one of our highly knowledgeable members of staff, who will be able to establish a cost effective and operationally efficient solution for your needs. We are prepared to go the extra mile and come up with a custom solution to meet your requirements, regardless of the project size.
Step 2: Free No-Obligation Site Survey
The first task when approaching any project is to gather detailed information. During your initial contact with us we will arrange our free no-obligation site survey at a convenient time for you. During this visit we will ensure that we fully understand your requirements and what you would like to achieve. Full measurements will be taken, taking into consideration the layout of the space, access and your workflow methods.
We come to you to make sure that we clarify every detail of the project and agree on the best solution for your requirements. If any subsequent site survey is necessary, we will arrange this at no additional cost.
Step 3: Quotation and Design
We will relay the details of your requirements to a member of our internal technical team, who will create a fully descriptive and clear quotation, in a simple and easy to understand format. The quote will contain a full cost with no hidden charges. It will also detail a time line for the project, for extra piece of mind. If appropriate, we will also produce a CAD layout drawing.
You are in charge of the whole process and have the option of supply and delivery only, or a complete package – supply, delivery plus installation.
Step 4: Delivery and Installation
Once you place your order, we will discuss and agree on delivery and installation dates. If you require, we will produce necessary method statements and risk assessments for your records.
We understand that it can be frustrating when the installation team waits around to install a product that has not yet turned up. Your time is valuable to us, this is why we always make sure that the goods are delivered prior to the team’s arrival.
Our installation teams are highly skilled, health and safety trained and appropriately certified. Your installation will be of the highest standard and will be built to last. Upon completion, the installation supervisor will perform a final inspection with you or your representative to ensure your complete satisfaction.
Step 5: Project Completion
We deem the project completed only when you are 100% satisfied with your solution and the outcome. Should there be any potential complications, we would be at hand to iron those out for you.
Furthermore, all Welco products carry a 12 month guarantee.