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Delivery Information

Estimated Dispatch Dates

Our estimated dispatch dates are based on the latest stock and lead time data available to us on a daily basis. Please note that there are occasionally exceptions to this estimation – e.g. items over a certain quantity, high seasonal demand or made to order products. Expected delivery dates are detailed on all official order acknowledgements.

Fast Delivery

Many stock items are dispatched the same day, normally for delivery within 24 hours. This only applies to items that are being despatched from our own warehouse and when your order is placed before 5pm. There is no extra charge for this service.

Every item is fully insured against loss or damage so we can guarantee the safe arrival of your order.

Carriage Charges

All prices include delivery to UK mainland (unless otherwise stated). Deliveries to Eire, UK offshore or International locations would need to be reviewed and advised accordingly. Deliveries required on a specific day/time would also have to be reviewed and advised accordingly.

Any additional charges would be discussed and agreed prior to order process and dispatch.

Please contact us for additional delivery requirements.

Order Tracking

To track your order you can contact our Live Chat administrator or our customer service department on 0800 954 9001.

You are able to view your order history on the "My Orders" page of your Account.

Easy Returns

We think that you’ll be 100% satisfied with your purchases. However, if for any reason your requirements are not met or you have simply changed your mind, then simply call us on 0800 954 9001 within 30 days of delivery and we’ll be happy to arrange a return and discuss a replacement. Click here for full guidance on our No Quibble Guarantee.

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